I'm new at the whole hiking thing (people here hike in the rain???) and was referred to REI for gear. This is a great resource for quality equipment and a one stop shop. My salesperson was very good, helped me get everything I needed, and asked lots of questions. He told me about his favorite hiking areas and trails, and got me excited about my first trip up to Mt. Si.
I hope to start biking and running again. I'll be back to pick up more gear.

REI is no longer a store we shop at after 20 years.
I wanted to buy a canoe at the San Diego store and was asked to not come in with my small Laos Aapso
NO DOGS ALOWED!!!
I asked do you server food?
No!
No Dogs Allowed the kid at the door said.
Okay see you.
We will not be back ever.

This place is just unbelievable! The ambiance is electric; you can't help but get excited about hiking or kayaking or playing in the snow when you walk in. The associates are helpful, too. The only reason I'm giving it a 4 out of 5 is because it's always crowded when I go there and the prices are a bit steep for my budget. If you love this store but can't afford the prices, try Outdoor Emporium on 4th. Their store isn't as impressive as REI's but they have a lot of stuff at a great price.

I have been an REI customer for 30 years, and have shopped at sporting goods stores all over the planet.
True, if you are looking for cheap, army-surplus type goods here, you won't find 'em, and true if you are a gearhead looking for only the rarest and most esoteric specialty equipment, you won't find it here.

They do have very good, well-tested equipment, outdoor clothing and supplies. On busy weekends you will have to wait for service, esp. where you need a fit like boots or skis.

The staff is generally friendly and knowlegable and willing to refer you to another store in town if they don't have what you need. Overall, a first-class operation.

This is a store I keep going back to for shoes, coats, rain jackets, camping stuff, and gifts. Can always find a knickknack of some sort for anyone of any age.

they have a great selection and friendly staff---lots to see and a great room for maps! they also have a little food cafe that works out well.

Rei is a top notch store. They have everything that you could ever think of for the outdoors. The people are kind and knowledgeable. If something doesn't work out they will definitely take care of you.

I'm a hiker and this is where I get my food, equipment, boots, and whatever else I need for a trip. They carry everything one could possibly need in a store that is decorated for the outdoors lover.

REI is the best for outdoor gear and they have great customer service. They are extremely knowledgeable and never pressure you to buy. We have been pleased with everything we have gotten there.

REI is a great place to go for any of your outdoor needs. The staff is very helpful and gives great advice on anything that you need to buy. We have never had any problems with anything that we have bought here.